Returns & Refunds:
In terms of returns, we offer free returns on our items for up to 30 days after purchase. You can email firstname.lastname@example.org for support, or submit a request via our contact form on our FAQ page
. Refunds will be processed within 5 days of receiving the returned item or sooner if circumstances permit.
All products should be used with care. We rigorously test our products, but after extended use (imagine your dog chewing on their leash) some components may become sensitive. Please take care to inspect your products regularly and make sure they remain in good working order. If they're not, let us know and we'll help get you replacements. Thanks!